Sunday, July 8, 2012

Online Facilitation Reflection


During my week as the online facilitator, I shared the responsibilities with my co-facilitator, David Corbin.   Using a wiki, Dave and I worked together on building a story board and power point for our synchronous session.  We met online a couple of times to discuss the process and split up responsibilities.  We then met the morning of our facilitation to run through the presentation and time it to make sure we were ready and on track.  

I do online facilitation of power point presentations for my full time job so I had no real fears about presenting to the class.  I don’t feel as comfortable teaching my peers as I do a class of learners but I have also become accustomed to that at work.

For our synchronous session, attendance was low and that put a lot of pressure on the participants to participate.  It took awhile for them to warm up but they did step and begin participating with the icebreaker, discussions and final activity.  I think Dave and I did and good job of facilitating our section and were well received by the class.  We met our learning objectives for the session and people seemed to enjoy themselves.  I enjoyed having a co-facilitator as it divided the work and we had plans to cover each other as needed if the class failed to participate.

Dave and I also met and decided to split up the responsibilities for the asynchronous sessions.  We each planned on taking half the class and responding to their discussion threads.  As it was we both decided to comment on everyone’s discussion threads.  It was not as time consuming as we believed it might be. 
My comfort level with managing the asynchronous session was not as high.  I was unsure of what type of responses that I should me making and believe that I irritated one of my classmates by my response to her post.  This is an area that I need to build and will begin taking more notice of the types of responses my instructors make to my discussions.

To date I have not been surprised by anything that occurred but that my change as my peer feedback begins to roll in.

Although this experience has not changed my thoughts on facilitation, this class has greatly changed the way I facilitate on my job.  I am thankful that this is what I do for a living so I have opportunities to practice skills and tools as we learn them.

Facilitator Roles

During this section of the course we have discussed the many roles of the facilitator of online teaching.  It has been very interesting and provides new insight for the many and varied responsibilities and tasks of the online teacher.

I have begun to see how I would facilitate a course that I have wanted to teach.  The course would be for elementary school teachers and is called Identifying and Managing the Traumatized Child in the Classroom.   This would be an online course that would be an independent course provided as a consultant not associated with a university.  It would be primarily a constructivist model, using both synchronous and asynchronous sessions. 

The article, The Pedagogy of Web Site Design by Knox gave me many ideas on how to set up the course and market it.  Since I am looking at teaching a class outside of the university setting marketing the class to consumers who would be motivated to pay for the course and spend their valuable time on the course is extremely important.  My approach would be to join several education groups on Facebook and begin using the social network to meet people.  I would set up a series of blogs and posts related to child trauma and the impact on school behavior.  I would have a professional page on Facebook that people could see.  On that page I would have some facts about my career and expertise.  I would provide a description of the class and the class objectives.  Part one of the content would be about how children who have experienced trauma present in the classroom and how they are often misdiagnosed as having ADHD.  This misdiagnosis often leads to treatment which actually exacerbates their behaviors in the classroom and other areas of the child life.  Part two of the content would pertain to therapeutic (helpful) ways to deal with the child in the classroom, thus reducing their anxiety and creating a safe environment thus improving their classroom behaviors and producing a less stressful and chaotic classroom setting.

Based on Knox's writings I want to develop a community of scholars.  He says that "Creating a virtual course is about creating a community of scholars among a group of people who will never see one another".  I believe that teachers have a lot of experience with this population that they can share with each other.  This is consistent with the principle of effective learning and teaching regarding enhancing through worthwhile learning partnerships.  The teacher and learners would learn from each other and the learners would learn from each other.  They would be able to share their successes and struggles and continue to learn from each other as they take their learning into the classroom and integrate into their practice.  I believe this would make a very rich learning environment, building and sustaining hope as they share their successes in the classroom.

I would also introduce social bookmarking to the class and ask that they make their social bookmarks public so their class peers can benefit from their excellent materials.  It would be a requirement that each student capture at least 3 sites for their social bookmarkers and then find one site from a peers social bookmark that they would add to their own.  This exercise will help build the community long term as well as teach social bookmarking and giving them additional resources to find and read.

To start this community, the course would begin with an icebreaker.  The icebreaker would introduce the students to each other and hopefully to remind each student with why they chose their careers and to reconnect them with their early desires to help children in the classroom.  My icebreaker is not new but I feel it meet the objectives of the icebreaker for this class.  The icebreaker is as follows:

Childhood Dream.
Ask the participants to share what they wanted to be when they grew up and ask them to reflect on how this correlates with their current career.

I would go a step further and ask them to choose a picture that symbolizes where they find themselves in their current career and explain why they chose that picture.  They would also briefly comment on what they hope to gain from this course.


One of the barriers to community that might occur would be teachers from an urban "at risk" school believing that the children in their classes produced more challenging behaviors than teachers from rural settings were experiencing.  There could also be some belief that children from impoverished homes produced more challenging behaviors that those of children from middle to upper class homes. If teachers from war torn countries participated the type of trauma those children have experienced would be very different and they may initially believe that they don’t belong in the class.   I believe that these barriers would be removed with strong initial education on the causes of trauma and that the impact of trauma is the same regardless of the cause of the trauma.  Also good facilitation and community and group process will assist with minimizing the barriers.


Online instruction would be a good model for teaching this class.  It would meet the learning objectives of the students and allow them to take the class at their convenience.  I believe that they would also see a benefit from interacting with other teachers with similar interests and convictions.  Online instruction would offer them opportunities to meet other teachers who they would not normally meet and would have the potential to expand their thinking.

I would also incorporate the principles of understanding of the learner and the active construction of meaning.  I would work on identifying what past and present experiences influence the student’s development.  I would use those experiences to promote their ability to identify trauma and to link that knowledge with their prior experiences.  I would use those experiences to promote their creative and critical thinking about how they could best manage the behaviors presented by the traumatized child.  I would use the teachers understanding of how to deal with a child of trauma of war, natural disasters and other understandable trauma to challenge their knowledge and understanding of how to respond to the behaviors of the child who has been traumatized in their family and neighborhoods.  I would ask them to critically look at their prior practice and develop a new strategy of responding.

Although I do believe that there is a place for twitter in online instruction, I am not sure that I would incorporate its use into this class.  From my reading on twitter and from following some professional twitter pages, I don’t feel like I would have the time to devote to this.  It requires a great deal of research to produce a twitter daily or weekly.  If at some point in time this became a source of full time employment instead of being outside of my full time job, I would consider adding twitter since I would be able to devote the time that it deserves.

I believe that I would use Facebook to develop a professional page and to access the educational groups on Facebook.  It would be one of my marketing strategies.  I would also use that forum to offer a place for class graduates to continue their work of community, sharing their successes and offering suggestions for those who are struggling.    I would follow those discussions, participating on occasion to let them know I am still invested in them but wanting them to have their own support system. This would be an excellent place to recruit guest speakers. 

Well there are the large brushstrokes of my dream class.  Now I must get down to the work.  There are several key things that I would do to prepare for an upcoming class.  I will be using Black Board 9.1 that is offered through coursesites.com.  I will need to build my class first conceptually and then within the Course Management System.  I must become an expert on this system so I know how to use it and can assist my class participants.
I need to develop an Orientation.  The Orientation would discuss how to get in touch with me, how the class operated, what the expectations were such as due dates and numbers of replies to threaded discussions. I would include a paragraph about what the benefits would be to the students taking the class.

I would also develop a syllabus that would discuss class policies, extra credit, how to use citations and so forth.  Grading rubrics would be placed into the syllabus.  Although a syllabus would not be required since this class is not attached to an accreditation agency or university, I believe it is expected from higher level learners and is a valuable communication tool.

I would develop a course calendar and have all of the due dates of projects placed into the calendar. I like the structure and organization that a calendar adds to the class. It is a visual reminder of what is due when and it helps students to plan. 

 I would develop a section for course questions and explain the purpose of course questions. I would explain when to use course questions and when to use email. These explanations would be included in the Orientation as well.  Students who used course email for course questions will be redirected to course questions in a positive manner.

Lastly, I would write a welcome email to the students welcoming them to class and directing them to my previously designed home page that identified the class name, my name and contact information and clear instructions about what to do first. The email would be friendly and informative.

I think if I used these  elements each time, I would find some areas that needed clarification or strengthening and then I could modify for the next class until all gaps were closed and class launch would become a smooth process for me and the students.  Of course there would be ongoing maintenance of the Course Management System and of the course itself.  There will be technical problems that need to be addressed.  This can be minimized by my familiarity with the tools that I am using.  I will also need to keep notes about modifications I want to make to the course as I go along so the course can continue to be relevant and strong.

My plan is to set up the class and then have a group of friends, many of whom are teachers, take the course and offer feedback about the course and allow me time to practice and familiarize myself with the tools and process.  I see this process as taking about one year to launch from development to testing and redesign.  I am very excited about beginning this process and am looking forward to completing the certificate program that is teaching me so much about how to make this dream a reality.